Privacy Policy

TechBuddy AI is designed to help seniors understand technology issues and receive assistance from trusted family members.

Information We Collect

Messages and screenshots submitted for support
Email addresses and phone numbers for family notifications
Basic account information

How We Use Information

To provide AI-powered assistance
To notify designated family members when help is requested
To send SMS alerts related to support and safety events
To improve and maintain the service

SMS Communications

TechBuddy AI uses SMS messaging to send support alerts to designated family members only after they have provided explicit consent. Message frequency varies based on user activity. Message and data rates may apply.

Data Sharing

We do not sell, rent, or share personal information with third parties for marketing or promotional purposes.

Information is only shared with:

Designated family members selected by the user
Service providers required to operate the app (such as secure infrastructure providers)

Security

We use secure infrastructure (such as Firebase and trusted providers) to protect your data.

Contact

For questions, contact: mikegiannone1@yahoo.com

Additional Information

SMS consent flow details: https://techbuddyai.net/how-it-works.html

Third-Party AI Services

TechBuddy AI uses a third-party AI provider, OpenAI, to process user-submitted content such as messages, screenshots, and images when a user requests help.

This data may include text entered by the user and images the user chooses to upload. The information is securely transmitted to OpenAI solely for the purpose of generating a response.

This data is not sold, used for advertising, or retained beyond what is necessary to provide the requested service.