TechBuddy AI sends SMS alerts to designated family members when a senior user requests help or when a potentially urgent issue is detected.
A senior user enters a family member’s phone number in the TechBuddy AI mobile app during the family setup process to designate them as a support contact.
After a phone number is added, TechBuddy AI sends the following SMS message to the designated contact:
TechBuddy AI: You have been listed as a family contact for support alerts. Reply YES to confirm you want to receive SMS alerts regarding help requests. Msg & data rates may apply. Reply STOP to opt out, HELP for help.
The call to action (CTA) is: "Reply YES to confirm you want to receive SMS alerts regarding help requests."
The message recipient must reply YES to confirm that they want to receive SMS alerts.
No alert messages are sent unless the recipient replies YES.
These messages are not marketing or promotional. They are strictly related to support requests and safety alerts.
Message frequency varies based on the senior user’s activity.
Reply STOP at any time to unsubscribe from SMS messages.
Reply HELP for assistance.
Message and data rates may apply.
See full consent flow: https://techbuddyai.net/how-it-works.html